The chain pharmacy on the other side of town has a marketing budget bigger than some small towns' entire economies.
More locations. More buying power. More corporate marketing dollars. Billboards on the highway. Digital ads that follow people across every screen they own. Glossy postcards landing i...
Years ago, one of my first customers, a woman named Carol, stopped coming to my pharmacy.
She had been with us for several years. We knew her by name. We knew her medications. We knew about the daughter two states away she talked about every time she came in. My staff genuinely liked her. She genui...
Last month my son got married.
I sat in a pew near the front, in a suit that fit a little tighter than it used to, watching him stand at the altar waiting for the doors to open.
And during the ceremony, the monsignor said something I have not been able to shake since.
"You have not lived life unt...
Join the Pharmacy Breakthroughs Community
Subscribe to get our latest content by email.