Most coverage of last year's JAMA Health Forum study on community pharmacy turnover landed on the same headline: independent pharmacies are opening and closing more than chains. Read the headline and you assume it's bad news for independent pharmacy. Read the data underneath it and a different pictu...

Drug Topics ran an editorial in its July/August issue that every independent pharmacy owner should read carefully. The title is "Facing Reimbursement Pressure, Pharmacy Answers With Clinical Value," and the headline implies pressure rather than triumph.

The article describes what's happening across...

Drug Topics published something this week that stopped me mid-scroll.

An article on digital marketing for independent pharmacies. Practical, well-intentioned, useful. It covers websites, social platforms, and how to choose between Facebook and Instagram depending on whether you're in a college town...

Years ago, one of my first customers, a woman named Carol, stopped coming to my pharmacy.

She had been with us for several years. We knew her by name. We knew her medications. We knew about the daughter two states away she talked about every time she came in. My staff genuinely liked her. She genui...